Data Deletion

Last updated: 13 November 2026

This page explains how to have the data kept in U2 AI Social deleted. Which data we keep and why is described in the Privacy Policy.

1. Disconnecting a social media account

In the application, go to Settings → Connected accounts, select the account and press Disconnect. The access tokens for that account are deleted immediately; its publishing and statistics records are deleted within 30 days.

2. Removing access in the platform's own settings

You can also withdraw the permission you gave U2 AI Social in the platform's settings (menu names may vary by platform):

• Facebook and Instagram: Settings & privacy → Settings → Apps and websites
• YouTube (Google): myaccount.google.com/permissions
• LinkedIn: Settings → Data privacy → Permitted services
• X: Settings → Security and account access → Apps and sessions
• TikTok: Settings and privacy → Security → App permissions

When Meta notifies us that you removed the app, we delete the related data automatically and give you a confirmation code. On other platforms, once the permission is withdrawn the connection shows as invalid at the next operation and the same deletion starts.

3. Deleting your whole account

In the application, follow Settings → Account → Delete account, or send an email with the subject "Data deletion request" to info@u2aistudio.com from the email address registered to your account. All data of the account and its workspaces is deleted within 30 days and drops out of backups automatically after 35 days at the latest.

4. Data that is not deleted or is kept elsewhere

• Invoice and payment records are kept for ten years as required by law.
• Posts published on the platforms stay on that platform. Deleting our record does not remove the post; you need to delete it on the platform itself.
• Content in an agency's workspace is controlled by that agency. You can send your request to the agency or write to us; we will forward it to the agency and help with the deletion.

5. Status of your request

You can find out the status of your request by writing to info@u2aistudio.com with the confirmation code you received. We conclude requests within 30 days at the latest.

6. Contact

info@u2aistudio.com · KEP u2aistudio@hs01.kep.tr · +90 850 346 82 82.