Terms of Use

Last updated: 13 November 2026

These Terms of Use govern the use of the U2 AI Social service (u2aisocial.com and app.u2aisocial.com). The service is in development and is currently open to invited users only. Changes to these terms apply only from the date of publication onwards.

1. Parties and company identification

These Terms are made between U2 AI Studio Teknoloji Anonim Şirketi ("U2 AI Studio", "we") and the person or organization using U2 AI Social ("User", "you"). Company details: Ahi Evran OSB Mah. Erkunt Cad. No: 3 İç Kapı No: 41, Sincan / Ankara, Türkiye · MERSIS 0883124471000001 · Ankara Trade Registry 434199 · Sincan Tax Office 8831244710 · info@u2aistudio.com · KEP u2aistudio@hs01.kep.tr. These details are published under Article 39/2 of the Turkish Commercial Code No. 6102.

2. The service

U2 AI Social is a software service that lets you prepare content for the social media accounts you connect, generate platform-ready versions from a single visual and caption, approve them with your team, schedule and publish them, and follow post statistics on one screen. Supported platforms and features are shown in the application and may change over time.

Instagram, Facebook, Threads, LinkedIn, X, TikTok and YouTube are trademarks of their respective companies. U2 AI Social is not affiliated with, endorsed or sponsored by these companies.

3. Account and workspaces

• You use the service with a U2 Account. You are responsible for keeping your account details accurate and up to date and your sign-in details secure.
• Several workspaces can be opened under one account. Agencies can open a separate workspace for each client and assign roles to team members. The owner of a workspace is also responsible for the actions of the people they add to it.
• If you notice unauthorized use of your account, tell us at once at info@u2aistudio.com.

4. Connecting social media accounts

• You may connect only accounts you own or are authorized to manage. If you connect an account on behalf of a client, you confirm that you have obtained the necessary authorization.
• The service acts only on your instruction: no content is published unless you or a team member you have authorized approves it.
• Each platform's own terms also apply to you and you are responsible for complying with them: Meta, Instagram, LinkedIn, X, TikTok. By connecting your YouTube account you agree to the YouTube Terms of Service.
• Platforms may change their permissions, publishing limits and programming interfaces at their own discretion. Such changes may limit or stop a feature; we will tell you in the application and by email when this happens.

5. Your content

• You keep the rights to the content you upload. You confirm that you hold the rights and permissions needed to use and publish the content and to process the data of people shown in it.
• So that we can provide the service, you grant us a limited, non-transferable permission, solely for this purpose, to store and format your content (crop, resize, convert, extend the background with AI) and send it to the platforms you choose. This permission ends when you delete the content or close your account.
• You are the controller of the personal data in your content; we are the processor acting on your instructions. Details are in the Privacy Policy.

6. AI features

The service offers AI suggestions that adapt your caption to each platform and extend your image to different aspect ratios. Suggestions may be inaccurate, incomplete or inappropriate; they are never published without your approval and you are responsible for the content you publish. Your content is not used to train AI models.

7. Publishing and scheduling

We make reasonable efforts to publish scheduled content at the time you set. A post may be delayed or not published for reasons outside our control, such as platform outages, limits or review processes, or an access token that has stopped being valid. In that case we show the publishing status in the application and send you a notification. Publishing on time is not guaranteed.

8. Acceptable use

When using the service you agree not to:

• publish content that is unlawful, misleading, contains hate speech or infringes the rights of others;
• send unsolicited bulk posts (spam), generate fake engagement or break the platforms' automation rules;
• connect accounts you are not authorized to use or impersonate anyone;
• try to bypass the security of the service, reverse engineer it, scrape it or place a disproportionate load on it.

If these rules are broken we may, to the extent the breach requires, stop the content concerned, suspend the account or terminate the agreement.

9. Fees and subscription

Paid plans, seat and connected account limits, renewal, cancellation and refunds are governed by the Terms of Sale and the Refund Policy on the main site. Payments are taken through payments.u2aistudio.com.

10. Intellectual property

The U2 AI Social software, interface, name and logo belong to U2 AI Studio and are protected under the Turkish Law on Intellectual and Artistic Works No. 5846 and other intellectual property legislation. These Terms give you the right to use the service for the duration of your subscription; they do not transfer any other right in the software.

11. Availability

We aim to keep the service available; there may be temporary interruptions for maintenance, security or development. We announce planned maintenance in advance. Uninterrupted or error-free access is not guaranteed.

12. Liability

You are responsible for the content you publish and for the standing of your accounts on the platforms. A platform restricting an account, removing content or withdrawing a permission is outside our control. Liability for intent and gross negligence under Article 115 of the Turkish Code of Obligations No. 6098, and the mandatory provisions of Turkish law, remain reserved.

13. Termination and your data

You may close your account at any time. When the account is closed, platform connections are removed immediately and your data is deleted within 30 days, except invoice records that must be kept by law. Details are on the Data Deletion page.

14. Changes to these Terms

We may update these Terms. The updated version is published on this page with its date and applies only from then onwards. Under Article 24 of the Turkish Code of Obligations No. 6098, a change to your detriment takes effect only with your express acceptance.

15. Governing law, jurisdiction and language

These Terms are governed by Turkish law; the courts and enforcement offices of Ankara have jurisdiction over disputes. If you are a consumer within the meaning of the Turkish Consumer Protection Law No. 6502, its mandatory provisions remain reserved. These Terms are published in Turkish and English; in case of any difference, the Turkish text prevails.

16. Contact

info@u2aistudio.com · KEP u2aistudio@hs01.kep.tr · +90 850 346 82 82 · +1 415 712 78 82.